Working at Icentia

At Icentia, every employee shares a strong and genuine passion for improving patients' lives through useful technology. Our dedicated team collaborates with passionate clinical and technical partners. If you are looking for a new career challenge, want to have a significant impact on healthcare and have unique skills and experience to complement our team, we encourage you to contact us!

Icentia is an equal opportunity employer. We will contact only selected candidates

 
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TECHNOLOGUE EN ÉLECTROPHYSIOLOGIE MÉDICALE - QUÉBEC, QC

Numéro de l'offre : HR-SG-106

Vous avez le goût de faire une différence dans les soins offerts aux patients, joignez-vous à notre équipe dynamique, professionnelle et dévouée qui s’affaire au développement de solutions innovatrices destinées à améliorer les tests médicaux.

En tant que technologue en électrophysiologie médicale, vous travaillerez au sein du groupe d’analyse et serez responsable d’effectuer des analyses de tracés électrocardiographiques à l’aide de la suite d’outils d’analyse innovatrice d’Icentia. Vous travaillerez dans un contexte d'entreprise privée offrant des services aux centres hospitaliers et cliniques médicales. Vous agirez également à titre de conseiller auprès de l’équipe de développement logiciel au niveau de l’amélioration continue afin d’optimiser les outils d’analyse.

VOTRE DÉFI

  • Effectuer des analyses de données électrocardiographiques à l’aide d’outils à la fine pointe de la technologie
  • Conseiller l’équipe de développement dans le design d’outils d’analyse de données électrophysiologiques
  • Procéder à l’essai et à la vérification des plateformes d’analyse

VOTRE PROFIL

  • Diplôme d'études collégiales avec spécialisation en techniques d'électrophysiologie médicale d'une école reconnue
  • Membre de l'OTIMROEPMQ ou de l'équivalent dans une autre province canadienne avec spécialisation en analyse de tracés électrocardiographiques
  • Un minimum de 2 ans d'expérience en analyse de tracés électrocardiographiques serait un atout
  • Excellentes aptitudes à la communication et au travail en équipe et d'adaptation au changement (polyvalence)
  • Un esprit pragmatique axé sur le résultat tout en maintenant une attitude de maintien de la qualité
  • Un tempérament énergique, motivé et proactif, capable d'engagement et démontrant une attitude flexible propice au travail dans un environnement de startup
  • Bilingue (français et anglais)
  • Une expérience d'interaction directe avec des cardiologues et autres médecins spécialistes représente un atout important

SPÉCIALISTE EN TI - quebec, qc

Numéro de l'offre : HR-SG-132

Vous avez le goût de faire une différence dans les soins offerts aux patients, joignez-vous à notre équipe dynamique, professionnelle et dévouée qui s’affaire au développement de solutions innovatrices destinées à améliorer les tests médicaux.

En tant que Spécialiste en TI vous serez responsable de garantir le fonctionnement technique des réseaux et infrastructures des systèmes informatiques tout en contribuant à leur optimisation. Vous devrez également agir à titre de spécialiste au niveau de la sécurité des systèmes mis en place.

VOTRE PROFIL

  • Connaissance approfondie des infrastructures Web (HA, CD/CI, DevOps) ;
  • Connaissance approfondie de l’architecture matérielle d’un poste de travail ;
  • Connaissance générale des systèmes d’exploitation (Windows, Mac OS et Linux) ;
  • Bonnes notions sur les configurations usuelles, systèmes et outils bureautiques ;
  • Bonnes notions sur les réseaux informatiques et sur la téléphonie sur IP ;
  • Bonne maitrise du français et de l’anglais
  • Savoir détecter et diagnostiquer les problèmes systèmes et réseaux
  • Utiliser des outils de déploiement automatisé, de gestion de parc ;
  • Appliquer les règles de sécurité informatique et les consignes d'exploitation ;
  • Conduire un entretien d’assistance par téléphone ;
  • Utiliser les outils de support à distance

VOTRE DÉFI

  • Maintien et support de notre infrastructure web pour nos clients externes
  • Support technique pour la mise en place d’en environnement permettant les tests de préproduction pour nos logiciels et notre infrastructure web
  • Gestion et maintenance du parc informatique
  • Administration et exploitation de serveurs
  • Aide à la gestion, installation et maintenance des logiciels
  • Assistance et support technique (matériel et logiciel) auprès des utilisateurs dans un environnement hétérogène (Windows, Mac et Linux)
  • Gestion des sauvegardes sur les applications et serveurs internes

ADMINIstrative assistant - quebec, qc

Job offer number : HR-SG-108

You want to make a difference in patient care, join our dynamic, professional and dedicated team to develop innovative solutions to improve medical testing.

As an Administrative Assistant, you will have to perform complex and confidential administrative tasks and trust tasks that require a very good knowledge of organizational procedures. You will support the organization in various responsibilities.

Your profile

  • Independent, rigorous, have a good analytical mind and have good interpersonal skills
  • Good work organization skills
  • Ability to work independently, be versatile and take initiative
  • Excellent computer skills (Microsoft Office suite)
  • A diploma in Administration, Office Technology or any other relevant training
  • A minimum of 5 years of relevant experience
  • Experience in the medical device industry (an asset)
  • Excellent oral and written communication skills in French and English

Your responsibilities

  • Coordinate the various administrative activities of the company (telephone, visitor management, mail management, supplies, etc.)
  • Collaborate with the team to put in place new administrative procedures.
  • Perform various tasks related to the smooth running of the business
  • Write some administrative documents and make the necessary classification
  • Monitor medical tests for customers across Canada
 

human resources manager - quebec, qc

Job offer number : HR-SG-133

You want to make a difference in patient care, join our dynamic, professional and dedicated team to develop innovative solutions to improve medical testing.

As a Human Resources Manager, you will be required to put in place innovative strategies and HR policies to ensure human resources planning, training and recruitment. You will be responsible for developing and maintaining HR policies.

your profile

  • Good analytical mind and good interpersonal skills
  • Ability to establish and maintain effective and harmonious communication and interpersonal relationships with all partners
  • Strong decision-making ability that integrates the business challenges and needs
  • Be comfortable in a fast-growing environment
  • Have a good sense of organization
  • Good communication and teamwork skills
  • Bachelor's degree in Industrial Relations, Human Resources Management or any field relevant to the position
  • A minimum of 5 years of experience in human resources management
  • In-depth knowledge of labor laws.
  • An international experience (an asset)
  • Good knowledge of HR systems
  • Bilingual (French and English)

your responsibilities

  • Plan human resource requirements with the directors of the different departments
  • Post positions, analyze applications and conduct interviews
  • Conduct pre-employment verifications and the integration of new employees
  • Coordinate internal and external training activities and recruitment activities
  • Maintain and develop partnerships and relationships with schools and other relevant organizations to enhance the organization's reach and attract the best talents
  • Establish a recruitment strategy and monitor best practices related to attracting and retaining talents
  • Implement and maintain HR policies and procedures, including salary policy and performance evaluation policy
  • Ensure that laws relating to work and health and safety are respected
  • Choose and set up an HR IS tool

Medical Analysis service Coordinator - quebec, qc

Job offer number : HR-SG-134

You want to make a difference in patient care, join our dynamic, professional and dedicated team to develop innovative solutions to improve medical testing.

As the Medical Analysis Service Coordinator, you are responsible of the excellent service of the medical analysis department and in charge of its continual improvement.

Your profile

  • Independent and rigorous
  • Good analytical mind and good interpersonal skills
  • Good work organization skills
  • Know how to delegate and demonstrate leadership
  • A high sense of initiative and a force of proposal
  • College or university diploma in administration or any other relevant training
  • 5 to 10 years of experience in a similar function
  • Experience in medical testing (an asset)
  • Knowledge of techniques related to the field of ECG (an asset)
  • Excellent oral and written communication skills in French and English

 

Your responsibilities

  • Guarantee the smooth operation and the quality of the medical analysis department
  • Put in place measures to ensure the continuous improvement of the service
  • Apply the procedures in place and participate in their improvement
  • Optimize the analysis department operations to minimize delivery time and cost per analysis
  • Increase the analysis capacity and put in place measures to anticipate and respond to variations in demand
  • Participate in the hiring process of technologists both in Quebec and in other jurisdictions
  • Develop training programs for technologists
  • Participate in interdepartmental meetings to report on the activities of the analysis department
  • Interact with the support department to provide exceptional service to our clients

Software Quality Specialist - quebec, qc

Job offer number : HR-SG-128

You want to make a difference in patient care, join our dynamic, professional and dedicated team to develop innovative solutions to improve medical testing.

As a Software Quality Specialist, you will be responsible for planning and coordinating quality activities and for detecting anomalies and weaknesses in different applications. You will ensure the quality of software at every stage of development. You will be in constant communication with the members of the software development team to propose product improvements.

Your profile:

  • Independent, creative, and with good interpersonal skills
  • Good work organization and problem-solving skills
  • Ability to work in a regulated environment such as the manufacturing of medical devices
  • Able to converse with users by adapting to their expectations;
  • Good communication and teamwork skills
  • Bachelor’s degree in Computer Science or another relevant field with 3 to 5 years of experience in a similar position
  • Experience in the field of medical devices (an asset)
  • Experience in developing plans, scenarios and testing procedures
  • Experiments with test case management tools such as qTest
  • Knowledge of test architecture, integration and continuous testing, software and system development, Agile methodology, PC architecture, Linux operating system, scripting, Python, Java, C ++, continuous integration software such as Jenkins
  • Knowledge in programming, electronics and XML (an asset)
  • Experience with JIRA and Git (an asset)
  • Advanced French and Intermediate English language skills
  • Ability to manage multiple files and schedules at once

Your responsibilities

  • Write suitable software test plans
  • Create test environments using simulation tools and test bench
  • Execute system tests and document results, variances and other issues discovered
  • Suggest new tools and methods of work to ensure continuous improvement
  • Participate in qualification-validation of new products using functional, performance and load tests
  • Find, analyze and document all product flaws detected during qualification
  • Ensure the development and maintenance of test solutions and the automated test library
  • Manage the automated testing infrastructure
  • Ensure the development and maintenance of software verification procedures for the various products developed in engineering
  • Actively review product specifications and recommend / approve changes to improve software quality assurance
  • Measure and publish performance indicators and status of progress

Customer Services Manager - quebec, qc

Job offer number : HR-SG-127

You want to make a difference in patient care, join our dynamic, professional and dedicated team to develop innovative solutions to improve medical testing.

As a Customer Services Manager, you will be responsible for setting up an international customer support infrastructure in the context of providing medical equipment and medical tests. You will be the guarantor of the maintenance and the assurance of an outstanding customer experience. You will also be asked to select and deploy a CRM tool.

your profile

  • Positive, patient and flexible attitude
  • Great listening and synthesis skills
  • Ability to develop and maintain business and trust relationships with clients
  • Great ability to work in a team and ability to organize work according to the objectives to be achieved
  • Natural disposition to leadership combined with a desire for excellence and a desire to meet the challenges
  • Ability to work in a regulated environment such as the manufacturing of medical devices
  • Technical degree or Bachelor's degree in administration, consumption, marketing or any other technical field related to customer service
  • At least 5 years of relevant work experience
  • Bilingualism French / English required (third language, an asset)
  • Ability to handle multiple files simultaneously 

your responsibilities

  • Establish an international customer service infrastructure, including the implementation of a "CRM" tool
  • Guarantee an excellent customer experience to ensure customer satisfaction and loyalty
  • Participate in the recruitment of international customer service employees
  • Maintain a close and constant interaction with the sales department to ensure an unparalleled customer experience at all stages of the process

Web Software Development Specialist - quebec, qc

Job offer number : HR-SG-135

You want to make a difference in patient care, join our dynamic, professional and dedicated team to develop innovative solutions to improve medical testing.

As a Web Software Development Specialist, you will be responsible for developing an online platform. You will participate in the definition and development of its architecture, develop its graphical interface and implement its various algorithms and visualization tools. You will also participate in the implementation of the development process based on Agile / Scrum approaches, in compliance with the ISO13485 and IEC62304 control standards.  You will be able to understand the requirements of the client or the project and will participate in the project meetings to fully integrate the objectives.

your profile

  • Bachelor degree of Engineering
  • 2 years of relevant experience in software engineering and web programming
  • Autonomous and rigorous
  • Good ability to work in a team
  • Good notions of usability engineering and human factor
  • Strong conceptualization, analysis and synthesis skills
  • Experience with the design and development of intuitive web user interfaces for regulated products
  • Experience with formal and efficient design control
  • Experience in developing adequate test procedures and performing automated functional tests for validation and verification as well as for regression testing
  • Experience with the use of configuration management software tools
  • Experience with development processes based on Scrum / Agile approaches
  • Experience with information technology and network management
  • Experience with web client programming languages (JavaScript, Ember.js, etc.)
  • Experience with a database environment (MongoDB, BigTable, MariaDB, MySQL, PostgreSQL, etc.)

your responsibilities

  • Perform technical planning and the development of the online platform, including the graphical user interface, in accordance with the requirements and specifications
  • Ensure software integration and participate in software validation to ensure compliance with applicable standards and regulations
  • Be actively involved in the management and analysis of technical issues and ensure that they are corrected effectively
  • Participate in the deployment and management of online analysis software
  • Maintain the system based on changes to requirements

Software Development Specialist - quebec, qc

Job offer number : HR-SG-136

You want to make a difference in patient care, join our dynamic, professional and dedicated team to develop innovative solutions to improve medical testing.

As a Software Development Specialist you will be responsible for developing an ECG analysis platform. You will participate in the definition and development of its architecture, develop the graphical interface and implement the various algorithms and visualization tools. You will also participate in the implementation of the development process based on Agile / Scrum approaches, in compliance with the ISO13485 and IEC62304 control standards. You will be able to understand the requirements of the client or the project and will participate in the project meetings to fully integrate the objectives. You will ensure a technological watch to propose solutions taking into account the innovations in development and languages. As part of your missions, you may also have to write technical documentation and provide training to users.

your profile

  • Bachelor degree of Engineering
  • 2 years of relevant experience in software engineering and web programming
  • Autonomous and rigorous
  • Good ability to work in a team
  • Good notions of usability engineering and human factor
  • Strong conceptualization, analysis and synthesis skills 
  • Mastery of methods and tools of development (UML,, agile methods, object methodologies ...)
  • Experience in a development environment (eg object technology,, Development platform: PyCharm ...)
  • Experience in an environment governed by ISO13485 and IEC62304 (an asset)
  • Knowledge of several programming languages (Python, C, C #, javascript, C ++, ...), as well as some operating systems (Windows, Unix, Linux ...) or real-time OS (operating system) (QNX, eCos, VxWorks ...)
  • Good knowledge of safety standards and procedures
  • Good command of technical English
  • Timeliness to deliver deliverables on time

 

 

your responsibilities

  • Participate in detailed functional analysis of user needs
  • Study the opportunities and the technological feasibility of the application
  • Develop and write technical specifications based on functional specifications
  • Design a software architecture, and propose the project framework
  • Analyze and develop the components using the appropriate languages (Python, C ++, C, Java, C # ...)
  • Ensure the development and realization of applications (prototypes and modules)
  • Adapt and configure software packages selected for the software architecture
  • Participate in the structuring of databases
  • Harmonize and industrialize all components and applications
  • Document applications for further development and production
  • Define protocols and test scenarios
  • Test, identify and treat possible malfunctions of the developed software
  • Analyze the results and write the test report
  • Check the conformity of the capacity of the structure with the request

Ready to apply?

Send your resume and cover letter to career@icentia.com along with the position you are applying for and its reference number.

We look forward to working with you!

Please note that only selected candidates will be contacted for a job interview.